Processing & Delivery Time

Processing & Delivery Time

Orders are processed and shipped within 24 hours after being placed. Once your order has been shipped, you will automatically receive a Track & Trace code via the email address you provided at checkout.

Your Track & Trace code will become active within 24 hours and can be followed online. This allows you to check where your parcel is at any time and see when you can expect your order to arrive.

Questions About Your Order?

Do you have any questions about your order? We recommend first checking our FAQ page. If you cannot find the answer there, you can of course contact us directly. We are happy to help!

(Click here to contact us directly)

Ordering is simple:

- Add the desired products to your shopping cart
- Proceed to checkout, fill in your details and choose a payment method.
- Complete the order and receive a confirmation email.

Netherlands: Free shipping, within 13 - 14 business days!

Belgium: Free shipping, within 13 - 14 business days!

Yes, you can cancel your order as long as it has not yet been shipped. To do this, please contact us as soon as possible via 'info.lubeko@gmail.com'. Please do this as quickly as possible, otherwise there is no guarantee that you can cancel!

We do our utmost to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times depend on your location.

If you have received a damaged or incorrect product, please contact us immediately at 'info.lubeko@gmail.com'. We will provide a suitable solution, such as replacement or a refund. Please send photos and (if applicable) videos of the damaged or incorrect product.

In accordance with European regulations, you have the right to return your order within 14 days of receipt. Please return the product unused and in its original packaging and contact us for further instructions.

Yes. As soon as your order has been dispatched, you will receive an email with a track & trace code that you can use to track your parcel.

Our customer service can be reached via:

Email: info.lubeko@gmail.com