Privacy Policy

Lubeko Privacy Policy
Version 0.2
This page was last updated on 02/05/2026.

We understand that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we explain what information we collect when you use our website, why we collect this information, and how we use it to improve your experience. This way, you know exactly how we operate.

This Privacy Policy applies to the services of Lubeko. Please be aware that Lubeko is not responsible for the privacy policies of other websites and sources. By using this website, you indicate that you accept this Privacy Policy.

Lubeko respects the privacy of all users of its website and ensures that any personal information you provide to us is treated confidentially.

Use of Collected Information

Use of Our Services

When you sign up for one of our services or place an order through our website, we may ask you to provide personal information. This information is used to provide and fulfil the relevant service.

The data is stored on secure servers managed by Lubeko or by a trusted third party. We will not combine this information with other personal data we may have in our possession.

Communication

When you send us an email or other messages, we may store those communications. In some cases, we may ask you for personal information that is relevant to the specific situation. This allows us to process your questions and respond to your requests.

The data is stored on secure servers managed by Lubeko or by a trusted third party. We will not combine this information with other personal data we may have in our possession.

Cookies

We collect data for research purposes in order to gain better insight into our customers, so that we can tailor our services accordingly.

This website uses “cookies”, which are small text files placed on your device, to help analyse how users use the website. The information generated by the cookie about your use of the website may be transferred to secure servers managed by Lubeko or by a trusted third party.

We use this information to track how you use the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this Privacy Policy, unless we have obtained your prior consent.

Third Parties

Information is not shared with third parties, except for web applications and service providers that we use for the operation of our online store. These may include, for example, review systems, payment providers, shipping partners, email platforms, analytics tools, and other applications required to operate our webshop.

This information will only be used for the purpose of the relevant application or service and will not be distributed further.

In some cases, information may be shared internally. Our employees and partners are required to respect the confidentiality of your personal data.

Changes to This Privacy Policy

This Privacy Policy is tailored to the use of and the features available on this website. Any changes or updates to this website may result in changes to this Privacy Policy. We therefore recommend checking this Privacy Policy regularly.

Choices Regarding Personal Information

We offer all visitors the opportunity to view, change, or delete any personal information that has been provided to us.

Updating or Unsubscribing From Our Newsletter

At the bottom of every marketing email, you will find the option to update your details or unsubscribe from our mailing list.

Updating or Unsubscribing From Communication

If you would like to update your details or have yourself removed from our records, please contact us using the contact details below.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to notify you when a cookie is being sent.

Please note that some features and services on our website and other websites may not function correctly if cookies are disabled in your browser.

Questions and Feedback

We regularly check whether we comply with this Privacy Policy. If you have any questions about this Privacy Policy, please contact us:

AEYCO
Lubeko
info.lubeko@gmail.com

Ordering is simple:

- Add the desired products to your shopping cart
- Proceed to checkout, fill in your details and choose a payment method.
- Complete the order and receive a confirmation email.

Australia: Free shipping, within 8 – 14 business days!

Yes, you can cancel your order as long as it has not yet been shipped. To do this, please contact us as soon as possible via 'info.lubeko@gmail.com'. Please do this as quickly as possible, otherwise there is no guarantee that you can cancel!

We do our utmost to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times depend on your location.

If you have received a damaged or incorrect product, please contact us immediately at 'info.lubeko@gmail.com'. We will provide a suitable solution, such as replacement or a refund. Please send photos and (if applicable) videos of the damaged or incorrect product.

In accordance with European regulations, you have the right to return your order within 14 days of receipt. Please return the product unused and in its original packaging and contact us for further instructions.

Yes. As soon as your order has been dispatched, you will receive an email with a track & trace code that you can use to track your parcel.

Our customer service can be reached via:

Email: info.lubeko@gmail.com