Serafina | The Natural Choice
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A woven flat sandal in warm natural tones that pairs effortlessly with everything, the sandal you reach for when you want to look considered without having to try.
- ✔Woven natural upper — braided construction in warm earthy tones that adds character and texture to any outfit; the kind of detail that looks more expensive the longer you look at it
- ✔Available in Brown and Beige — two grounded, natural tones that pair equally well with whites, neutrals, denims, and printed fabrics across every occasion and setting
- ✔Cushioned footbed — lightly padded through the arch and heel for all-day support; comfortable from the very first step with no break-in period needed
- ✔Available in 8 AU sizes — from AU 5 to AU 10, mapped directly from EU 35–42 sizing for a consistent and accurate fit every time
Do these run true to size?
Yes, the Serafina runs true to size. If you are between sizes, sizing up gives the most comfortable fit across the toe and strap. Use the size guide above the Add to Cart button to find your AU size from your foot length measurement if you are unsure.
Is there a break-in period?
No. The Serafina is comfortable from the first step. The woven straps are soft and flexible with no stiff initial texture, and the cushioned footbed provides immediate underfoot support without any adjustment period required.
What is the upper made from?
The upper features a woven braided construction in a warm natural finish. The material is lightweight and flexible, holds its shape well with regular wear, and the natural tones deepen and become even richer with use over time. The footbed is lightly cushioned and the outsole is durable and well-suited to everyday wear on varied surfaces.
Which colour should I choose, Brown or Beige?
Both are genuinely versatile. Brown pairs naturally with richer tones — rust, olive, deep green, navy — as well as crisp whites and light neutrals. Beige is slightly lighter and pairs particularly well with white, cream, blush, and washed fabrics. If you are unsure, Beige tends to be the more flexible everyday option, while Brown brings slightly more warmth and depth.
How do I care for them?
Wipe the woven upper clean with a dry or lightly damp cloth after each wear. Avoid soaking or prolonged exposure to water to preserve the natural finish and braid integrity. The footbed can be spot-cleaned with a mild soap solution if needed; allow to dry fully in a cool, ventilated space before wearing again.
Size Guide — Serafina Sandals
Measure your foot standing on the floor, from heel to longest toe. Between sizes? Go up half a size.
| AU | EU | Foot Length |
|---|---|---|
| 5 | 35 | 22.5 cm |
| 5.5 | 36 | 23.0 cm |
| 6 | 37 | 23.5 cm |
| 7 | 38 | 24.0 cm |
| 8 | 39 | 24.5 cm |
| 8.5 | 40 | 25.0 cm |
| 9.5 | 41 | 25.5 cm |
| 10 | 42 | 26.0 cm |
Shipping & Delivery
Shipping & Delivery
Processing time
Orders are normally processed and dispatched within 24 hours. Orders placed on weekends or public holidays may be processed on the next business day. During busy or promotional periods, processing may take longer.
Delivery time and costs
We currently deliver within Australia. Standard shipping is free and the estimated transit time after dispatch is 8–14 business days. Processing time and transit time are separate. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, public holidays or other circumstances outside our control.
We do not currently offer international shipping. Customs duties and import charges therefore do not normally apply to orders delivered within Australia.
Tracking
When your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
Incorrect delivery address
Please check your delivery details before completing your order. If you notice an error, email info.lubeko@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched. Additional carrier charges caused by an incorrect address may be passed on to the customer where appropriate.
Delayed or missing parcels
If tracking has not updated for several business days or your parcel is overdue, contact us with your order number. We will review the tracking information and, where necessary, open an investigation with the carrier. Please also check that the delivery address is correct and ask household members or neighbours whether they accepted the parcel.
Questions about your order?
Visit our FAQ page or contact us. We are happy to help.