Jessica M.
“I wasn't sure what to expect at first, but I'm really happy with this shampoo. My hair feels fresh, clean and lovely after every wash.”
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A heel that makes you feel something. The Lunara isn’t just about how you look — it’s about how you walk into a room and how you feel when you do it in something this beautiful.
Yes. The combination of a block heel and padded insole means most customers wear the Lunara Heels for 4–6 hours without significant discomfort. The block heel eliminates the ankle instability of a stiletto, which is the primary cause of foot fatigue in traditional heels.
The Lunara Heels work with virtually any occasion outfit: midi dresses, wrap dresses, tailored wide-leg trousers, pencil skirts, jumpsuits and cocktail dresses. For a more casual look, they also work with dark-wash straight-leg jeans and a blazer. Neutral colourways pair with everything.
Refer to the size guide in the product images. The Lunara Heels run true to size for most customers. If you are between sizes or have a wider foot, size up. The adjustable ankle strap means minor width differences can be accommodated without compromising fit or comfort.
Yes. The non-slip textured outsole provides grip on most surfaces including polished floors, tiles, cobblestones and light outdoor paths. As with all heels, very uneven terrain (gravel, grass) requires care — but for the vast majority of event and restaurant settings, the Lunara Heels perform confidently.
No. The premium upper is specifically selected for durability and resistance to scuffing and creasing. Many customers report them looking as new after multiple wears and cleaning with a soft damp cloth. Avoid prolonged exposure to water and store in the dust bag provided.
Orders are normally processed and dispatched within 24 hours. Orders placed on weekends or public holidays may be processed on the next business day. During busy or promotional periods, processing may take longer.
We currently deliver within Australia. Standard shipping is free and the estimated transit time after dispatch is 8–14 business days. Processing time and transit time are separate. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, public holidays or other circumstances outside our control.
We do not currently offer international shipping. Customs duties and import charges therefore do not normally apply to orders delivered within Australia.
When your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
Please check your delivery details before completing your order. If you notice an error, email info.lubeko@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched. Additional carrier charges caused by an incorrect address may be passed on to the customer where appropriate.
If tracking has not updated for several business days or your parcel is overdue, contact us with your order number. We will review the tracking information and, where necessary, open an investigation with the carrier. Please also check that the delivery address is correct and ask household members or neighbours whether they accepted the parcel.
Visit our FAQ page or contact us. We are happy to help.
“I wasn't sure what to expect at first, but I'm really happy with this shampoo. My hair feels fresh, clean and lovely after every wash.”
“These have quickly become my everyday shoes. They're comfortable to walk in and look great with almost anything I wear.”
“My dog absolutely loves his new cushion! He settled into it straight away and now it's his favourite spot for an afternoon nap.”
“Really easy to use and surprisingly comfortable to wear. I like that it doesn't feel too bulky and fits nicely into my daily routine.”
“Honestly, such a versatile pair of pants. They're comfortable, easy to move around in and perfect for everyday wear.”
“Lovely lotion that absorbs nicely without leaving my skin feeling greasy. I enjoy using it in the evenings, especially after a long day.”
“Super comfortable and lightweight. Great for warmer days, and I love how easy they are to style with a simple shirt.”
“These are brilliant! They look like sneakers but have that cosy slipper feeling. Perfect for relaxing around the house.”
“Absolutely love the vintage style of this jacket. It looks fantastic with jeans and gives even a simple outfit a really nice finishing touch.”
“Really happy with these shoes. They look smart without being too formal, and they're comfortable enough for everyday wear.”
“Such an adorable little otter! It's soft, cuddly and has become a lovely part of our bedtime routine. Really sweet.”
“Such a handy blanket to have around the house. Perfect for protecting the couch, and it's easy to put away when we're not using it.”
“Really happy with this little harness. It's easy to adjust, and the matching lead is a nice touch. Our cat is slowly getting used to outdoor adventures!”
“Such a lovely idea! The material feels soft and comfortable, and the design makes cuddle time at home feel extra cosy.”
“Absolutely gorgeous summer dress. The length is just right, and it looks beautiful with a simple pair of sandals. Perfect for a sunny day out.”