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You should not have to plan your day around a nasal spray. From September, hay fever season can leave you feeling blocked and foggy, when all you really want is to get on with your day like normal. Aura is a gentle, spray free way to ease that discomfort, so your day can feel like your own again.
Many customers use Aura throughout the day as part of their routine. In a survey of Aura users, 94% said they reached for it instead of their usual spray, and 91% said their day felt normal again, even during hay fever season.
Yes. Aura is designed to offer gentle, soothing support for nasal discomfort caused by everyday triggers such as dust, pollen and dry air, common during hay fever season.
Very. Simply charge the device, gently insert the soft silicone tip, choose your intensity level and relax for a few minutes. No experience necessary.
A full charge takes about 1 hour and gives you up to 4 hours of use, so Aura is ready whenever your day calls for it.
Each Aura comes with four silicone nasal tip covers in standard and wide sizes. Simply rinse and dry between uses to keep things fresh and hygienic.
Orders are normally processed and dispatched within 24 hours. Orders placed on weekends or public holidays may be processed on the next business day. During busy or promotional periods, processing may take longer.
We currently deliver within Australia. Standard shipping is free and the estimated transit time after dispatch is 8–14 business days. Processing time and transit time are separate. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, public holidays or other circumstances outside our control.
We do not currently offer international shipping. Customs duties and import charges therefore do not normally apply to orders delivered within Australia.
When your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
Please check your delivery details before completing your order. If you notice an error, email info.lubeko@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched. Additional carrier charges caused by an incorrect address may be passed on to the customer where appropriate.
If tracking has not updated for several business days or your parcel is overdue, contact us with your order number. We will review the tracking information and, where necessary, open an investigation with the carrier. Please also check that the delivery address is correct and ask household members or neighbours whether they accepted the parcel.
Visit our FAQ page or contact us. We are happy to help.